Wednesday, June 3, 2026

Clients cannot install software from Application Catalog

Issue reported:

While deploying application to the user getting error message cannot install or request software. Below is screen shot for reference.

Solution: 

Point 1: Make sure client agent is working as normal.

Point 2: To resolve reported error add your application catalog URL to the trusted zone on your browser. Follow below step to achieve.

Open IE> Click on Tools> Internet Option> Click on Security Tab> Click on Trusted Sites> Click on Sites> Add application catalog url> Close> Internet Options Click OK.

Point 3: After perform above step close browser and reopen and start install application using application catalog it will work as normal .

Happy Learning!!!

Thanks&regards,
Haresh Hirani
Email: [email protected], [email protected]
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Author

  • Hi, I’m Haresh Hirani the mind behind Hiraniconfigmgr.com. I’m a seasoned IT professional with deep expertise in Microsoft technologies, especially in Configuration Manager (ConfigMgr/SCCM). Over the years, I’ve expanded my skill set to cover a broader range of modern device management platforms like Microsoft Intune, Jamf Pro, ManageEngine Endpoint Central, and VMware AirWatch (Workspace ONE UEM), I use this blog to document real-world, tested, working fixes and walkthroughs from my daily technical experiences. The 💡idea is simple: if it helped me, it might help someone like you. My goal is to create a living repository of practical IT solutions for the community. If you find something useful, or if you want to collaborate, feel free to connect with me on LinkedIn or drop a message through the Contact page. Happy to help.

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