Thursday, June 4, 2026

CAS server reporting function is stop working and none of the report is showing in console

Issue: CAS server reporting function is stop working and none of the report is showing in console

Solution:

Point 1: Verified reporting component [SMS_SRS_REPORTING_POINT] status message

Found many of message id reported with Message ID: 501This component was signalled to stop by an administrator or the operating system.

Point 2: Remove encryption key from reporting component by following steps

Open SQL server>Configuration Tools>Reporting service configuration>encryption keys tab and delete.

Refer below screen shot for reference:

Happy Learning!!!

Thanks&regards,
Haresh Hirani
Email: [email protected], [email protected]
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Author

  • Hi, I’m Haresh Hirani the mind behind Hiraniconfigmgr.com. I’m a seasoned IT professional with deep expertise in Microsoft technologies, especially in Configuration Manager (ConfigMgr/SCCM). Over the years, I’ve expanded my skill set to cover a broader range of modern device management platforms like Microsoft Intune, Jamf Pro, ManageEngine Endpoint Central, and VMware AirWatch (Workspace ONE UEM), I use this blog to document real-world, tested, working fixes and walkthroughs from my daily technical experiences. The 💡idea is simple: if it helped me, it might help someone like you. My goal is to create a living repository of practical IT solutions for the community. If you find something useful, or if you want to collaborate, feel free to connect with me on LinkedIn or drop a message through the Contact page. Happy to help.

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