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SCCM Client crash after upgrade to Windows 10 1709 version

By Haresh Hirani
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Issue: SCCM Client crash after upgrade to Windows 10 1709 version

After upgrade sccm client getting corrupted. By seeing event view found below are the reported error

Faulting application name: CcmExec.exe, version: 5.0.8540.1611, time stamp: 0x59f8ebd2

Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x4736733c

Exception code: 0xe06d7363

Fault offset: 0x0000000000013fb8

Faulting process id: 0x29c0

Faulting application start time: 0x01d361a219234ee3

Faulting application path: C:\WINDOWS\CCM\CcmExec.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: 5eec26a5-ee48-446b-992a-b10edd7f7d5c

Faulting package full name:

Faulting package-relative application ID: 

Fault bucket 1170494163181543982, type 4

Event Name: APPCRASH

Response: Not available

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB08B.tmp.WERInternalMetadata.xml

These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CcmExec.exe_bf29def96bcb8eca2355b7f17ca508cee9637c2_d0b0e0bf_02b2b658

Solution:

Point 1: conflict with Citrix VDA agent version 7.15 LTSR, after i uninstall this agent. everything works fine now.

Point 2: If you don’t want to uninstall execute command as like below regsvr32 -u

“C:\Program Files\Citrix\Third Party Integration\System Center Configuration Manager\SccmPlugin.dll” /s

Point 3: if don’t want to do above two scenarios then upgrade os to latest

Point 4: Xendesktop VDA 7.15 CU1 has fixed issue. 

Happy Learning!!!

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Solution Teams
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Author

  • Hi, I’m Haresh Hirani the mind behind Hiraniconfigmgr.com. I’m a seasoned IT professional with deep expertise in Microsoft technologies, especially in Configuration Manager (ConfigMgr/SCCM). Over the years, I’ve expanded my skill set to cover a broader range of modern device management platforms like Microsoft Intune, Jamf Pro, ManageEngine Endpoint Central, and VMware AirWatch (Workspace ONE UEM), I use this blog to document real-world, tested, working fixes and walkthroughs from my daily technical experiences. The 💡idea is simple: if it helped me, it might help someone like you. My goal is to create a living repository of practical IT solutions for the community. If you find something useful, or if you want to collaborate, feel free to connect with me on LinkedIn or drop a message through the Contact page. Happy to help.

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