Wednesday, June 3, 2026

No Mouse Cursor During ConfigMgr OSD Task Sequence

Symptom:

During a ConfigMgr OSD Task Sequence that deploys Windows 10, once the device reboots out of WinPE and into the newly installed Windows OS during the Setup Windows and ConfigMgr task, if a command prompt window is brought up using F8, no mouse cursor appears. The issue will continue to occur for the remainder of the Task Sequence. Once the Task Sequence completes, the mouse cursor will appear.

Cause:

This issue is caused by a design change in Windows 10 where the mouse cursor is suppressed during Windows Setup. Because ConfigMgr OSD Task Sequences run entirely within Windows Setup in the newly installed Windows OS, the mouse cursor is suppressed during this phase of the Task Sequence.

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Happy learning!!!

Haresh Hirani
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Author

  • Hi, I’m Haresh Hirani the mind behind Hiraniconfigmgr.com. I’m a seasoned IT professional with deep expertise in Microsoft technologies, especially in Configuration Manager (ConfigMgr/SCCM). Over the years, I’ve expanded my skill set to cover a broader range of modern device management platforms like Microsoft Intune, Jamf Pro, ManageEngine Endpoint Central, and VMware AirWatch (Workspace ONE UEM), I use this blog to document real-world, tested, working fixes and walkthroughs from my daily technical experiences. The 💡idea is simple: if it helped me, it might help someone like you. My goal is to create a living repository of practical IT solutions for the community. If you find something useful, or if you want to collaborate, feel free to connect with me on LinkedIn or drop a message through the Contact page. Happy to help.

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