SCCM Current Branch 1610 client icon showing with question mark in management console

Issue reported: SCCM 1610,  We are able to push client package to the system and its showing with question mark but device is showing as active as below screen shoot for reference.


Step 1: Make sure client has proper boundary settings.

Step 2: By seeing client logs you can see client has successfully register  ClientIDManageStartup.log, CCMMessaging, LocationServices.log, etc).

Step 3: All are set correctly as needed so We have resolve issue by Right click on client > and click on approve .  find the below screen shot for reference.

For reference Click Here

Happy Learning

Thanks & Regards,

Haresh Hirani


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  • mrjones

    2018-07-12 21:28:00

    But this isn't a solution to the problem. Why doesn't it auto approve even though it's configured to do so in the hierarchy settings?

    Administrative Reply

    Yes, If they have not selected as Auto approve. then we have to manual. Or else it will get approve automatically

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