No Mouse Cursor During ConfigMgr OSD Task Sequence

Symptom


During a ConfigMgr OSD Task Sequence that deploys Windows 10, once the device reboots out of WinPE and into the newly installed Windows OS during the Setup Windows and ConfigMgr task, if a command prompt window is brought up using F8, no mouse cursor appears. The issue will continue to occur for the remainder of the Task Sequence. Once the Task Sequence completes, the mouse cursor will appear.


Cause


This issue is caused by a design change in Windows 10 where the mouse cursor is suppressed during Windows Setup. Because ConfigMgr OSD Task Sequences run entirely within Windows Setup in the newly installed Windows OS, the mouse cursor is suppressed during this phase of the Task Sequence.


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Thanks & Regards,

Haresh Hirani

Email: hiraniconfigmgr@outlook.com

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