Setting up an on-premises Jamf Pro server involves several critical steps to ensure a successful installation and configuration. Below is a detailed guide tailored for a Windows Server environment. This can be done on Linux server as well.
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System Requirements
- Processor: 64-bit capable Intel processor
- Memory: 8 GB of RAM
- Storage: 150 GB of available disk space
- Operating System: Windows Server 2012 R2, 2016, or 2019
- Network: Ensure ports 8443 (HTTPS) and 8080 (HTTP) are available and not blocked by firewalls.
- Install Required Software
Jamf Pro requires Java and MySQL to function correctly. Follow these steps to install them:
- Java Installation:
- Download and install the latest supported version of the Java Development Kit (JDK).
- Set the JAVA_HOME environment variable to the JDK installation path.
- MySQL Installation:
- Download and install MySQL Community Server (version 5.7 or 8.0 is recommended).
- During installation, configure MySQL with a strong root password.
- Ensure MySQL is set to run as a service and starts automatically.
For detailed instructions, refer to the "Installing Java and MySQL for Jamf Pro 10.14.0 or Later" Knowledge Base article.
- Download Jamf Pro Installer
To obtain the Jamf Pro Installer for Windows:
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- Log in to your Jamf account.
- Navigate to the Products page.
- Click "Show alternative downloads."
- Download the "Jamf Pro Installer for Windows."
- Run the Jamf Pro Installer
With the installer downloaded:
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- Copy the installer (Jamf Pro Installer.msi) to your server.
- Right-click the installer and select "Run as administrator."
- Follow the on-screen instructions to complete the installation.
The installer will set up Apache Tomcat, the Jamf Pro web application, and Jamf Pro Server Tools.
- Create the Jamf Pro Database
After installing Jamf Pro:
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- Open Jamf Pro Server Tools, located at C:\Program Files\JSS\bin\server-tools-gui.jar.
- Navigate to the "Database" section.
- Click "Create Database."
- Enter the required MySQL credentials and configure the database settings as needed.
For command-line instructions, refer to the "Creating the Jamf Pro Database Using the Jamf Pro Server Tools Command-Line Interface" Knowledge Base article.
- Configure Database Connection
To connect Jamf Pro to the newly created database:
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- In Jamf Pro Server Tools, go to the "Database Connection" settings.
- Enter the database connection details, including the hostname, port, database name, and credentials.
- Save the configuration.
Detailed steps are available in the "Editing the Database Connection Using Jamf Pro Server Tools" Knowledge Base article.
- Access Jamf Pro Web Interface
Once the database connection is configured:
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- Open a web browser on the server.
- Navigate to https://localhost:8443.
- The Jamf Pro Setup Assistant will launch, guiding you through:
- Accepting the license agreement.
- Entering your activation code.
- Creating the initial Jamf Pro administrator account.
- Setting the Jamf Pro URL (e.g., https://yourserver.domain.com:8443).
After completing the setup, you can log in to the Jamf Pro dashboard using the administrator account.
- Secure Your Jamf Pro Server
To enhance security:
- SSL Certificate: Replace the default self-signed certificate with a valid SSL certificate from a trusted Certificate Authority (CA).
- Firewall Settings: Ensure only necessary ports are open and accessible.
- Regular Backups: Use Jamf Pro Server Tools to schedule regular backups of your database.
For comprehensive security recommendations, consult the "Jamf Pro Security Recommendations" Knowledge Base article.
By following these steps, you'll establish a robust Jamf Pro environment ready to manage and secure your Apple devices effectively.
2. Cloud Jamf Pro server setup guidelines
Setting up a Jamf Pro Cloud instance from scratch involves several key steps to ensure a successful deployment and configuration. Here's a comprehensive guide to assist you:
- Account Setup and Access
- Contact Jamf Sales: Reach out to Jamf's sales team to discuss your organization's needs and initiate the process of setting up a Jamf Pro Cloud instance.
- Provisioning: Once your account is established, Jamf will provision your cloud instance and provide you with the necessary access credentials.
- Initial Login and Configuration
- Accessing the Console: Use the credentials provided by Jamf to log in to your Jamf Pro Cloud console via the web browser.
- Jamf Pro Setup Assistant: Upon first login, the Setup Assistant will guide you through:
- License Agreement: Review and accept the terms.
- Activation Code: Enter the activation code supplied by Jamf.
- Administrator Account: Create the initial admin account for managing the Jamf Pro environment.
- Jamf Pro URL: Confirm the URL for your Jamf Pro instance, which will be used by devices to communicate with the server.
- Network and Security Configurations
- SSL Certificate: For secure communications, it's recommended to install a valid SSL certificate from a trusted Certificate Authority (CA).
- Firewall Settings: Ensure that your network allows traffic on the necessary ports (typically port 443 for HTTPS) to enable device communication with the Jamf Pro server.
- Integrations and Services
- SMTP Configuration: Set up an SMTP server within Jamf Pro to enable email notifications for various alerts and reports.
- Apple Services Integration: Integrate with Apple services by:
- Apple Push Notification Service (APNs): Obtain and upload an APNs certificate to manage Apple devices.
- Volume Purchase Program (VPP): Connect your VPP account to manage app licenses.
- Device Enrollment Program (DEP): Integrate DEP to streamline device enrollment processes.
- Device Enrollment and Management
- PreStage Enrollments: Configure PreStage enrollment settings to automate the enrollment of new devices into Jamf Pro.
- Smart and Static Groups: Create device groups to organize and manage devices based on criteria or specific selections.
- Configuration Profiles and Policies: Develop and deploy configuration profiles and policies to enforce settings and manage devices effectively.
- Testing and Validation
- Pilot Testing: Enroll a small number of devices to test configurations and policies, ensuring they work as intended before a broader rollout.
- Feedback Loop: Gather feedback from pilot users and make necessary adjustments to configurations and policies.
- Training and Resources
- Jamf Training: Consider enrolling in Jamf's training courses to deepen your understanding of the platform.
- Documentation and Support: Regularly consult the Jamf Pro Documentation for detailed guidance and best practices.
By following these steps, you'll establish a robust Jamf Pro Cloud environment tailored to effectively manage and secure your organization's Apple devices.
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