After setting up ManageEngine MDM Cloud, the next critical step is enrolling the devices that need to be managed.

With the rise of Windows 10 and 11, ManageEngine MDM allows IT administrators to manage an array of Windows devices, including laptops, desktops, and Surface Pro tablets, from a single, unified dashboard. This feature simplifies the management process, avoiding the need to configure settings for each device type separately.

This guide will walk you through the step-by-step process to enroll Windows machines in ManageEngine MDM, including laptops, desktops, and Surface Pro tablets.

Steps to Enroll Windows Devices

1. Access Enrollment Options

• Step 1 : On the ManageEngine MDM server, log in and navigate to the Enrollment tab located in the top menu.
• Step 2 : Select Laptop and Surface Pro Enrollment under the Windows section from the left navigation pane. This step applies to all types of Windows machines, including desktops and Surface Pro tablets.

2. Download and Prepare Enrollment Tool

• Step 3 : Download the Windows Enrollment Tool provided by the MDM server onto the machine to be enrolled.
• Step 4 : Extract the contents of the downloaded file. If you need to enroll multiple machines, you can copy the extracted contents to each machine either via USB or network file sharing.

3. Run the Enrollment Script

• Step 5 : On the Windows machine, navigate to the folder containing the extracted contents.
• Step 6 : Locate and run the enrollment.bat file. This script will enroll the Windows device into the MDM server. The script communicates with the MDM server, establishing a secure connection and registering the device.

4. View and Assign Users to Enrolled Devices

• Step 7 : Once the machine is enrolled, you can view the list of enrolled devices by clicking on the Laptop and Surface Pro Enrollment option in the MDM console.
• Step 8 : Next, you’ll need to assign users to these devices. This can be done on an individual basis or in bulk:

1. For individual user assignment, click on the Assign User option under the Actions column next to each device and provide the required user details.
2. For bulk user assignment, click on Assign Users and upload a CSV file with all user information. You can download a sample CSV file from the MDM console to use as a template.

5. Additional Configuration for Device Groups and Automation

• Step 9 : Once devices are assigned, you can further organize them into groups. By adding devices to multiple groups, you can automate the distribution of applications, profiles, and documents. This reduces administrative overhead and ensures that all enrolled devices adhere to the organization’s security and compliance policies.

6. Verify Enrollment

• Step 10 : To verify whether the device has been successfully enrolled, navigate to Settings > Accounts > Access Work or School on the enrolled Windows machine. You should see the MDM account listed under this section, confirming the enrollment process was successful.

Conclusion

This step-by-step guide will help your organization efficiently manage Windows devices using ManageEngine MDM, providing a seamless experience for both IT administrators and end-users.

For more detailed instructions and resources, refer to the official ManageEngine MDM Documentation.