Mobile Device Management (MDM) is essential in today’s enterprise environment. With mobile devices being integral to business operations, organizations need an efficient solution to manage and secure these devices. ManageEngine, a leader in IT management solutions, offers a comprehensive MDM suite designed to help businesses securely manage mobile devices, apps, and data. Let's explore the key products of ManageEngine’s MDM solution and their functionality.

1. Mobile Device Manager Plus

ManageEngine’s Mobile Device Manager Plus is the core solution for managing and securing mobile devices across platforms like iOS, Android, and Windows. It allows IT admins to manage devices throughout their lifecycle—from enrolment to decommissioning—while maintaining control over apps, data, and security policies. Its features include:

• Remote Troubleshooting: Perform troubleshooting and issue resolution remotely.
• App Management: Seamlessly deploy, update, or uninstall apps.
• Security Management: Implement passcode policies, remote wipe, and geofencing.
• Inventory Management: Track and monitor devices for better asset management.

2. Patch Manager Plus

Patch Manager Plus extends MDM by ensuring devices stay updated with the latest software patches. It automates patch deployment for operating systems and third-party applications, keeping vulnerabilities at bay.

• Automated Patch Deployment: Automate patch updates for Windows, macOS, Linux, and over 300 third-party applications.
• Vulnerability Management: Identify and prioritize security patches.
• Custom Patch Deployment: IT teams can schedule and deploy patches as needed to minimize downtime.

3. Browser Security Plus

Security threats often arise through unsecured browsing. Browser Security Plus focuses on controlling and securing internet browsing on corporate devices by enabling centralized management of browsers across devices.

• Browser Management: Manage settings, extensions, and browsing behavior remotely.
• Threat Protection: Detect and mitigate risks from malicious websites or extensions.
• Security Compliance: Ensure browsers comply with organizational security policies.

4. Endpoint Central (formerly Desktop Central)

ManageEngine's Endpoint Central offers a unified endpoint management (UEM) platform that goes beyond mobile device management. It allows businesses to manage not only mobile devices but also desktops, servers, and even IoT devices.

• Unified Device Management: Manage all types of endpoints, including PCs, mobile devices, and tablets.
• Automated Routine Tasks: Automate tasks like software deployment, OS imaging, and patch management.
• Advanced Analytics: Get insights into device usage, health, and performance.

5. App Management

App Management is another key component of the MDM suite, enabling admins to distribute, manage, and secure apps on mobile devices.

• App Deployment: Push apps to multiple devices, remotely update or uninstall apps.
• Enterprise App Store: Create a custom app store for employees to access approved apps.
• App Blacklisting/Whitelisting: Restrict access to unauthorized or risky apps.

6. OS Deployer

For businesses that need to manage operating systems across devices, OS Deployer provides automated OS deployment and management capabilities. It allows the creation of standardized OS images and their seamless deployment across devices.

• Image-Based OS Deployment: Capture and deploy OS images to new or existing devices.
• Patch and Update Management: Keep operating systems up to date with patches and security updates.
• OS Provisioning: Pre-configure devices with necessary software before they are handed over to users.

7. Zoho Assist (Remote Support)

While Zoho Assist is not an MDM tool itself, it complements ManageEngine’s MDM offerings by providing remote support capabilities. IT teams can use Zoho Assist to troubleshoot devices remotely, reducing downtime and improving efficiency.

• Remote Access: Securely access devices to resolve issues.
• File Transfer: Share files during remote sessions for smoother troubleshooting.
• Unattended Access: Provide support even when the device user is not present.

Conclusion

ManageEngine’s MDM solutions offer comprehensive tools to manage, secure, and streamline device management across an organization. From device enrolment to patching and app management, these tools ensure businesses maintain a secure and productive mobile environment. Whether you're managing smartphones, tablets, or laptops, ManageEngine has the solution to fit your needs.

By leveraging these products, businesses can ensure that their mobile fleet remains secure, efficient, and compliant with company policies, while minimizing the challenges associated with mobile device management.