Today Let me share one of the most important topic Mobile Device Management. It’s very interesting topics with very informative issue and finding solutions. Are you ready? to yes, Let talks. Issue In your organization has globally enable iOS mobile device enrollment for many years. User can work and get email, and many configure policy as usual. But one day suddenly newly on board user or existing user formatted device are not able to enroll device using company profile. Now we have problem, Let complete analyze and convert to the solutions.

Issue:  Suddenly newly on board user or existing user formatted device are not able to enroll iOS device using company profile.

Error on End Point Device :

Device Error Logs:

Now we have found error logs from the device Let talk about solutions:-

By Seeing above error found that something wrong with certificate.  Below are the key point action noted.

Point 1: Validate other profile there are other profile have been deployed and working fine only if we see device compliance getting error only certificate profile having issue.

Point 2: Logging to CA server We have seen Intune connector is getting error.

Point 3: We have seen below error.

By seeing above error 0x80092013. As I have updated in my Blogs many errors to search windows error Open Home Page https://hiraniconfigmgr.com/ à In Search Box Enter Your error Code to know more about details.You will get nice output with details error discriptions:-

Point 4: Login Ca server and validate pkiview found most of the PKIdevice are offline. In these we have seen error that CDP Offline Location Root was Expire.

Root CRL is expire hence none of the client is not able to validate certificate. After Renew CRL CDP Location Issue got resolve and user can able to enroll device as normal. 

Hope you are enjoying solutions. Keep watching space hiraniconfigmgr.com I would say please subscribe to get automatic email on newly publish article. 

Happy Learning!!!

Thanks&regards,
Haresh Hirani
Email: [email protected], [email protected]
Facebook https://www.facebook.com/Hiraniconfigmgr-120189361980772/
Follow us: https://www.linkedin.com/in/hiraniconfigmgr 
Twitter: https://twitter.com/hiraniconfigmgr