Issue: XPC_TYPE_ERROR Connection invalid.
When you turn on a ADE-managed device that is assigned an enrollment profile, enrollment fails, and you receive the following error message:
asciidoc
mobileassetd[83] <Notice>: 0x1a49aebc0 Client connection: XPC_TYPE_ERROR Connection invalid <error: 0x1a49aebc0> { count = 1, transaction: 0, voucher = 0x0, contents = “XPCErrorDescription” => <string: 0x1a49aee18> { length = 18, contents = “Connection invalid” } }
iPhone mobileassetd[83] <Notice>: Client connection invalid (Connection invalid); terminating connection
iPhone com.apple.accessibility.AccessibilityUIServer(MobileAsset)[288] <Notice>: [MobileAssetError:29] Unable to copy asset information from https://mesu.apple.com/assets/ for asset type com.apple.MobileAsset.VoiceServices.CombinedVocalizerVoices
iPhone mobileassetd[83] <Notice>: 0x1a49aebc0 Client connection: XPC_TYPE_ERROR Connection invalid <error: 0x1a49aebc0> { count = 1, transaction: 0, voucher = 0x0, contents = “XPCErrorDescription” => <string: 0x1a49aee18> { length = 18, contents = “Connection invalid” }
Cause: There’s a connection issue between the device and the Apple ADE service.
Resolution:
Fix the connection issue, or use a different network connection to enroll the device. You may also have to contact Apple if the issue persists.
ADE enrollment doesn’t start
When you turn on a ADE-managed device that is assigned an enrollment profile, the Intune enrollment process isn’t initiated.
Cause: The enrollment profile is created before the ADE token is uploaded to Intune.
Resolution:
-
Edit the enrollment profile. You can make any change to the profile. The purpose is to update the modification time of the profile.
-
Synchronize ADE-managed devices: In the Microsoft Endpoint Manager admin center, choose Devices> iOS > iOS enrollment > Enrollment program tokens > choose a token > Sync now. A sync request is sent to Apple.
