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The necessary CNAME records in DNS don’t exist

By Haresh Hirani
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Hello all,

Today we going to discussed about CNAME which doesn’t exists in DNS. Many problem will be trigger on your day to day life and today I will be sharing details troubleshooting how to fix certain issue. I feel that it help on your day to day life and make smooth move to the next level.

Cause: The necessary CNAME records in DNS don’t exist.

Resolution:

Create CNAME DNS resource records for your company’s domain. For example, if your company’s domain is contoso.com, create a CNAME in DNS that redirects EnterpriseEnrollment.contoso.com to EnterpriseEnrollment-s.manage.microsoft.com.

Although creating CNAME DNS entries is optional, CNAME records make enrollment easier for users. If no enrollment CNAME record is found, users are prompted to manually enter the MDM server name, enrollment.manage.microsoft.com.

If there’s more than one verified domain, create a CNAME record for each domain. The CNAME resource records must contain the following information:

If your company uses multiple domains for user credentials, create CNAME records for each domain.

Note:

Changes to DNS records might take up to 72 hours to propagate. You can’t verify the DNS change in Intune until the DNS record propagates.

Happy learning!!!

Haresh Hirani
Email: [email protected], [email protected]
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Author

  • Hi, I’m Haresh Hirani the mind behind Hiraniconfigmgr.com. I’m a seasoned IT professional with deep expertise in Microsoft technologies, especially in Configuration Manager (ConfigMgr/SCCM). Over the years, I’ve expanded my skill set to cover a broader range of modern device management platforms like Microsoft Intune, Jamf Pro, ManageEngine Endpoint Central, and VMware AirWatch (Workspace ONE UEM), I use this blog to document real-world, tested, working fixes and walkthroughs from my daily technical experiences. The 💡idea is simple: if it helped me, it might help someone like you. My goal is to create a living repository of practical IT solutions for the community. If you find something useful, or if you want to collaborate, feel free to connect with me on LinkedIn or drop a message through the Contact page. Happy to help.

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