Thursday, June 4, 2026

While installing update on server 2012 update is keep failing with error code

Issue: While installing update on server 2012 update is keep failing with error code.

Update failing – HRESULT =  0x80070003 – ERROR_PATH_NOT_FOUND 

While upgrade major we have to understand error windowsupdate.log or CBS logs.  In my scenarios.  I have look CBS.Log Llog in directory %windir%\Logs\CBS. Found that

2020-09-05 19:48:20, Info        CBS    Doqe: Locking driver updates, Count 1
2020-09-05 19:48:20, Info        CSI    00000004 Performing 1 operations; 1 are not lock/unlock and follow:
(0)  LockComponentPath (10): flags: 0 comp: {l:16 b:3369ad7d68aace01010000007c010003} pathid: {l:16 b:3369ad7d68aace01020000007c010003} path: [l:182{91}]”\SystemRoot\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.2.9200.16525_none_20ce1a2ccf5f44fe” pid: 17c starttime: 130228804620285715 (0x01ceaa6866ea7713)
2020-09-05 19:48:20, Info        CBS    Doqe:   q-install: Inf: netrndis.inf, Ranking: 2, Device-Install: 0, Key: 1, Identity: netrndis.inf, Culture=neutral, Type=driverUpdate, Version=6.2.9200.16525, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS
2020-09-05 19:48:20, Info      CBS    Perf: Doqe: Install started.
2020-09-05 19:48:20, Info      CBS    Doqe: [Forward] Installing driver updates, Count 1
2020-09-05 19:48:20, Info      CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 7.
2020-09-05 19:48:23, Info     CBS    DriverUpdateInstallUpdates failed [HRESULT = 0x80070003 – ERROR_PATH_NOT_FOUND]
2020-09-05 19:48:23, Info     CBS    Doqe: Failed installing driver updates [HRESULT = 0x80070003 – ERROR_PATH_NOT_FOUND]
2020-09-05 19:48:23, Info     CBS    Perf: Doqe: Install ended.

To view more in details, I have tried to look on details windows\inf\setupapi.dev.log

>>>  [Install Driver Updates]
>>>  Section start 2020-09-05 19:48:20.403
cmd: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16455_none_624a7aa150f57306\TiWorker.exe -Embedding
sto: Image State = Specialized
sto: Image Architecture = amd64
sto: Transaction = CbsDriversAndPrimitives
sto: Driver Updates = 1
! inf: Unable to load INF: ‘C:\Windows\System32\DriverStore\FileRepository\netrndis.inf_amd64_3d5a5f1b903926a4\netrndis.inf'(00000003)
! inf: Error 3: The system cannot find the path specified.
!!! inf: Failed to open INF file “C:\Windows\System32\DriverStore\FileRepository\netrndis.inf_amd64_3d5a5f1b903926a4\netrndis.inf”. Error = 0x00000003, Line = 0
!!! sto: Failed to get version info for driver update

‘C:\Windows\System32\DriverStore\FileRepository\netrndis.inf_amd64_3d5a5f1b903926a4\netrndis.inf’. Error = 0x00000003
<<<  Section end 2020-09-05  19:48:23.086
<<<  [Exit status: FAILURE(0x00000003)]

To fix problem: 

As specific file was not available on server hence update is not going throw. To fix we have copy file from working server and replace in replace it work as expected. 

C:\Windows\System32\DriverStore\FileRepository\netrndis.inf_amd64_3d5a5f1b903926a4

Many problems, once place solutions

Happy Learning!!!
Thanks&regards,
Haresh Hirani
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  • Hi, I’m Haresh Hirani the mind behind Hiraniconfigmgr.com. I’m a seasoned IT professional with deep expertise in Microsoft technologies, especially in Configuration Manager (ConfigMgr/SCCM). Over the years, I’ve expanded my skill set to cover a broader range of modern device management platforms like Microsoft Intune, Jamf Pro, ManageEngine Endpoint Central, and VMware AirWatch (Workspace ONE UEM), I use this blog to document real-world, tested, working fixes and walkthroughs from my daily technical experiences. The 💡idea is simple: if it helped me, it might help someone like you. My goal is to create a living repository of practical IT solutions for the community. If you find something useful, or if you want to collaborate, feel free to connect with me on LinkedIn or drop a message through the Contact page. Happy to help.

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